Selling through customer service training course from fresh Thinking fresh Thinking customer service training
 
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Selling Skills training for Selling New Homes

Duration 2 days - £520

Selling Skills training for Selling New Homes has been designed to give participants the fundamental selling skills associated with selling new homes in order to increase selling opportunities and maximise sales.

Selling Skills training for Selling New Homes is an enjoyable and covers all the areas of sales training to give your staff the confidence to convince prospects of the need for your new homes in a professional, persuasive and confident manner.

Selling Skills training for Selling New Homes Aims

Selling Skills training for Selling New Homes aims to give participants the selling skills and knowledge needed to sell new homes effectively whilst maximising profits and reducing cancellations.

Selling Skills training for Selling New Homes
Training Course Objectives:-
At the end of the course participants will be able to:

  • explain the benefits of presenting their development to make the maximum impact on the customer
  • describe how using market research information assists in selling new homes
  • describe how to handle telephone calls, how to deal with call-backs in an effective way and get the customer to visit the development
  • describe the communication skills necessary for meeting and greeting customers in a friendly and enthusiastic manner, and deal with customers who cannot be seen immediately
  • explain the need to qualify customers in a professional way, and from this information to be able to make recommendations which match customers' needs
  • state the benefits of managing customer expectations in order to reduce complaints
  • explain the need to turn features into benefits when selling homes and to use this skill when presenting and demonstrating
  • demonstrate the skills of closing at every stage of the sales process, and handle objections in such a way that they create further opportunities to sell

Selling Skills training for Selling New Homes
Course content

  • Preparing to Sell
  • Researching the Market (competitors)
  • Selling the Site Visit by Telephone
  • Qualifying the Customer
  • Presenting and Demonstrating the New Home (features and benefits)
  • Gaining Commitment to Buy
  • Effective Use of Brochures and Site Literature
  • Closing the Sale and Asking for the Deposit
  • Managing the Customer - Post Sale

Selling Skills training for Selling New Homes
Course Prerequisites:-
Selling Skills training for Selling New Homes is intended for new sales staff or those who wish to brush up on their existing selling skills.

Related Courses:

Handling Difficult & Demanding Customers

Selling Effectively on the Telephone

Selling Through Customer Service

Selling Skills training for Selling New Homes

 

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Selling Skills training for Selling New Homes