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Professional Business Writing Training

Duration: 1 day     Cost: from £95*

Course Aims:

The course is for staff who have to produce effective written communication that is logical, easy to read and will have the required impact on the reader.

Course Summary:

  • Know your audience - write to achieve maximum impact with minimum effort
  • Getting to the point - writing clearly and concisely
  • Using Passive and Active voice appropriately - preventing overuse
  • Culture differences - dealing effectively with cultural differences · Content - ensuring that you have all the information with out the clutter
  • Organization - organizing the content to ensure arguments and other in formation are in a logical format
  • Testing your assertions - what you claim and want the reader to believe is true
  • Adding power to your writing
  • Be assertive in your writing - getting what you want, when you want it
  • Common Problems - punctuation, problem expressions, weak introductions
  • Email - setting out, rules, and managing
  • Additional tips for writing more effective business letters

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Presentation Techniques
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Problem Solving and Decision Making Techniques
Report Writing
Team Building
The Effective Receptionist
Time Management Skills
Understanding & Managing Stress
Team Challenge Day
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Meetings: Leading, Chairing, Participating
Negotiation Skills
Presentation Techniques
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Time Management Skills
Understanding and Managing Stress
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Handling Difficult & Demanding Customers
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