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Problem Solving and Decision Making Techniques
Training
Duration: 1 day Cost:
from £95*
Course Aims:
To learn a rational process for problem-solving, learn and practice
creative techniques for generating solutions to business problems
and learn a rational process for making decisions.
Assumed Knowledge:
No previous formal knowledge or experience of Decision Making is required.
Course Audience:
Anyone whose work involves solving problems and making decisions.
Course Summary:
-
Solving Problems - What is a Problem? - Steps in Defining a Problem
- Brainstorming Metaplan - Metaplan Equipment - Metaplan Technique
- Your Mind Is Better Than You Think!
- The 'Fishbone Diagram'
- Force-Field Analysis
- The Steps in Applying Force-Field Analysis
- The Six Thinking Hats - Why Hats? - Use of the Hats Other Ideas
for Solving Problems - Use all Your Senses - Switch Off - Let
it Simmer - Use Music or Nature to Relax - Sleep on it
- Decision Making - What is a Decision - The Decision Process - Style and
Intuition - Systematic Approach - Intuitive Approach - Indecisiveness
- Tools of the Trade - Decision Analysis
- Group Decision-Making
- Ten Decision Life-Savers
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Related Courses:
Assertiveness
Skills
Creative
Thinking Techniques
Group
Interviewing Skills Workshop
Handling
Difficult & Demanding Customers
Meetings:
Leading, Chairing, Participating
Negotiation
Skills
Presentation
Techniques
Professional
Business Writing
Problem
Solving and Decision Making Techniques
Report
Writing
Team
Building
The
Effective Receptionist
Time
Management Skills
Understanding
& Managing Stress
Team Challenge Day |
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