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Recruitment Skills & Interviewing Techniques
Duration: 1 day Cost:
from £190*
Course Aims:
Successful managers and team leaders need the skills to find and recruit
the best candidates for their team. The course is a two day event
which involves participants working on processes and procedures
that result in successful selection and recruitment decisions
through the use of group and individual activities, exercises,
formal inputs etc.
Course Audience:
All individuals who have, or are about to have, direct reports - managers,
supervisors, team leaders.
Course Summary:
- Recruitment and Selection Issues - Legislation - Common Message - Fair
Treatment - Over-reliance on Qualifications and Past
- A Selection System - Steps in a Successful Selection System
- Organising the Recruitment Process into a System - Advantages
of a Selection System - Elements within a Selection System
- Creating a Position Profile
- Sourcing of Applicants - Level 1 - Internal Hires - Level 2 - Free
Hires - Level 3 - Employee Referrals - Level 4 - Advertisements
- Level 5 - Agencies - Level 6 - Agencies Headhunt/Search -
Getting Quality Service from an Agency
- Psychometric Profiling and Ability Tests - Why are Psychometric Profiling
and Ability Tests Important? - Importance to the Business Community
· Interviewing and Assessment
- Competencies - When are Competencies Used? - Types of Competency
- Using Competencies in Selection - Analysing the Job - Identifying
the Critical Job Requirements - Competency Examples for Job
Position - Secretary - Use Past Behaviour to Predict Future
Behaviour - Advantages of Using Past Behaviour
- The CADI Concept - What is CADI? - False CADIs - Advantages
of Using Systematic Behavioural Information - Behavioural CADI
Examples
- Questions to Identify Behaviour - Characteristics of Behavioural Questions
- The Interview Format - Open an Interview and Describe the Interviewing
Plan - Conducting the Key Background Review - Asking Planned
Behavioural Questions - Closing the Interview - An Interview
Guide - Advantages of Using an Interview Guide
- Designing an Interview Guide - Creating an Interview Guide - Sample
Interview Guide
- Conducting the Interview - Recording Interview Responses - Active Listening
- Observing - Maintaining the Applicant's self-esteem - Advantages
of Maintaining self-esteem - Controlling the Pace of the Interview
- Collecting Less Detail - Collecting More Detail
- Making the Hiring Decision - Meeting the other Interviewers - Scoring
System - Tidying Up - Sample Integration Grid
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Related Courses:
Appraisal
Skills
Coaching
Skills for Managers
Conflict
Resolution
Effective
Interviewing Skills
Effective
Leadership Skills
Essential
Management Skills
Group
Interviewing Skills Workshop
Introduction
to Process Improvement
Management
of Change
Meetings:
Leading, Chairing, Participating
Negotiation
Skills
Presentation
Techniques
Problem
Solving and Decision Making Techniques
Project
Management
Recruitment
Skills & Interviewing Techniques
Time
Management Skills
Understanding
and Managing Stress |
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