Management Skills Training

Leadership needs to be proactive, not reactive. It must be inspired, not simply functional, it must look to the longer term and future of the organisation for which the present is held in trust. organisations are made strong by effective leadership, with leaders who have vision, sustained by ethics and motivated by the need to succeed.

Good managers aren't born with the necessary knowledge and skills. People are born who may, as a result of their life experiences, develop some of the requisite knowledge and skills that make them good people managers. Build on your life experiences by learning the management skills that will enable you to become a highly effective manager. Management skills is aimed at the new manager and gives them the opportunity to learn essential managers skills that will give them the best possible start in their new career.

Change in organisations can be a time of great stress and uncertainty for all staff. The rumour mill will provide everything that management does not and add to the problems of introducing new work processes and changes in staff roles. Ensure that your change management programme is implemented effectively by learning what the effects of change are and how you can manage them to make your change programe successful.

Most organisations have processes and systems that have either evolved over time or have been neglected because of pressure of work. An introduction to process improvement gives participants an awareness of the fundamentals of process improvement. Additionally we also provide a system for improving processes and how this can be applied in your own work environment to bring about increased efficiency and effectiveness.

Effective negotiation is about ensuring that when groups meet to negotiate an agreement they understand the rules and structure of negotiating effectively to a win-win situation.

Understanding individual preferences and identifying those of fellow negotiators will help in avoiding "stand off" positions and win-lose type situations. This course offers the opportunity to learn to negotiate to a position of success.

Our courses in interviewing, appraisals address the most common areas of poor communication and individual performance in business. Selecting the right people and measuring their work performance objectively is a key role of effective management. Learn how to specify, identify and select the right people, then keep them motivated by developing them to achieve their potential.

If staff are to perform to the level of performance you require they have to understand what is required of them. The manager has a role in the development of their staff in coaching them in areas of personal expertise. Coaching is a highly effective way of transferring knowledge and helping staff reach their potential. This course aims to improve participant's skills and knowledge in coaching others and enable them to cascade the coaching process through their areas of responsibility.

Difficult work issues call for new approaches to solving them. Problem solving and decision making uses rational process for problem-solving, participants learn and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions.

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Related Courses:

Appraisal Skills

Coaching Skills for Managers

Conflict Resolution

Effective Interviewing Skills

Effective Leadership Skills

Essential Management Skills

Group Interviewing Skills Workshop

Introduction to Process Improvement

Management of Change

Meetings: Leading, Chairing, Participating

Negotiation Skills

Presentation Techniques

Problem Solving and Decision Making Techniques

Project Management

Recruitment Skills & Interviewing Techniques

Time Management Skills

Understanding and Managing Stress

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Communication Skills Training

Personal Development

Management Skills Training

Sales Skills Training