| Course
fees are correct at time of going to print; however we do
reserve the right to change them. In order to maintain our
quality standards we reserve the right to alter or change
course content. We also reserve the right, through unforeseen
circumstances to cancel any course.
If there are any changes to either specific courses or their
scheduled delivery you will be notified.
Confirmed and provisional bookings can be made via the telephone,
email or post. Provisional bookings must be confirmed
within 5 working days by either telephone or email with
an order number. Payment must be received at 10 working days
prior to the start of the course.
Please advise us of any changes you subsequently wish to
make.
Cancellation
If you cancel you booking before the start of the course
the following charges will apply:
Working days before course starts:
| 1 - 10 |
11 - 15 |
16+ |
| 100% |
50% |
25% |
|
Transfering
your Course
You can of course transfer you booking, free of charge, to
someone else within your organisation. If you do, please let
us know as soon as possible.
If you would like to transfer to a new date or course the
following charges will apply:
Working days before course starts :
| 1 - 5 |
6 - 10 |
11+ |
| 75% |
50% |
0% |
Queries
Please call us if you have queries or problems with your
booking(s) as we want you to be delighted with our service.
We will attempt to resolve any issues that we have control
over in order to satisfy your requirements.
Please call Ruth Cavanaugh on 01604 451 459. |
