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Effective Interviewing Skills Training
Duration: 1 day Cost:
from £95*
Course Aims:
A one day course for managers and team leaders who want to identify
and recruit the best staff through an effective interview and selection
process. Participants work on processes and procedures that will
enable them to identify the best candidate for the job through the
use of group and individual activities, exercises, formal inputs
etc.
Course Audience:
All individuals who have, or are about to have, direct reports - managers,
supervisors, team leaders.
Course Summary:
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Learning Styles: General Descriptions - Activists - Reflectors - Theorists
- Pragmatists
- Competencies - When are Competencies Used? - Types of Competency
- Using Competencies in Selection - Analysing the Job - Identifying
the Critical Job Requirements - Competency Examples for
Job Position - Secretary - Use Past Behaviour to Predict
Future Behaviour - Advantages of Using Past Behaviour
- The CADI Concept - What is CADI? - False CADIs - Advantages
of Using Systematic Behavioural Information - Behavioural
CADI Examples
- Questions to Identify Behaviour - Characteristics of Behavioural Questions
- The Interview Format - Open an Interview and Describe the Interviewing
Plan - Conducting the Key Background Review - Asking Planned Behavioural
Questions - Closing the Interview - An Interview Guide - Advantages
of Using an Interview Guide
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Designing an Interview Guide - Creating an Interview Guide - Sample Interview Guide
- Conducting the Interview - Recording Interview Responses - Active
Listening - Observing - Maintaining the Applicant's self-esteem
- Advantages of Maintaining self-esteem - Controlling the Pace
of the Interview - Collecting Less Detail - Collecting More Detail
- Making the Hiring Decision - Meeting the other Interviewers
- Scoring System - Tidying Up - Sample Integration Grid
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Related Courses:
Appraisal Skills
Assertiveness
Skills
Effective
Interviewing Skills
Personal
Influencing Techniques
Presentation
Techniques
Train the Trainer |
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