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Appraisal Skills Training Course

Appraisal skills training course duration: 1 day

Cost: from £95*

Appraisal skills training course aims

Appraisal skills training enables managers to review their staff performance, give them feedback on their overall performance and discover each individual's aspirations.

Appraisal skills give managers the skills and knowledge to manage their staff in order to be sure that the needs and overall goals of the organisation are being met, Managers are given targets. By utilising the skills of their team, managers can delegate work that will ensure that the targets are achieved.

Appraisal skills training course assumed knowledge:

Appraisal skills training is for recently appointed managers and supervisors who have to appraise staff and set them objectives.

Appraisal skills training course Summary:

  • Introduction to Appraisals - What is Appraisal? - Functions of Appraisals - What Makes an Effective Appraisal?
  • Three Key Areas of Appraisal - Past Performance - Future Potential - Competencies - Individual Career Aspirations - Time Allocation
  • Creating Trust and Openness - Values of Trust and Openness - Johari Window - Using Johari Window concepts in Appraisal Interviews
  • Setting Objectives and Achievable Outcomes - Setting Objectives - Three Prime Areas of Objectives - SMART Objectives tructure of Presentation - Body of Presentation - Call for Action - Argument Flow
  • What Motivates People - Motivation Theories
  • Preparing for an Appraisal - Steps in Appraisal Interview Preparation - Manager's Preparation - Appraisee's Preparation - Steps in an Appraisal Interview
  • Communications Skills - Active Listening - Active Listening - What is Active Listening? - Main Areas of Active Listening
  • Communication Skills - Questioning Techniques - Types of Questions - Tips on Asking Questions
  • Communication Skills - STAR Interview Technique - STAR Interview Example
  • Feedback Skills - Giving Feedback - Receiving Feedback
  • Dealing with Poor Performers - Collecting Evidence - Classifying Evidence - Setting out the interview - The Interview - Creating an Improvement Plan
  • Appraisal Documentation - Poor Performer Action Proforma - Employee Self-Appraisal Form - Performance Appraisal Form

Related Courses:

Appraisal Skills

Assertiveness Skills

Effective Interviewing Skills

Personal Influencing Techniques

Presentation Techniques

Train the Trainer

 

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