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	Welcome About Us Training Courses Course Calendar Training Services Testimonials Newsletter Booking Form Contact Us Something Different	Communication Skills Training Appraisal Skills Assertiveness Skills Effective Interviewing Skills Personal Influencing Techniques Presentation Techniques Train the Trainer	Personal Development Assertiveness Skills Creative Thinking Techniques Group Interviewing Skills Workshop Handling Difficult & Demanding Customers Meetings: Leading, Chairing, Participating Negotiation Skills Presentation Techniques Professional Business Writing Problem Solving and Decision Making Techniques Report Writing Team Building The Effective Receptionist Time Management Skills Understanding & Managing Stress Team Challenge Days	Management Skills Training Appraisal Skills Coaching Skills for Managers Conflict Resolution Effective Interviewing Skills Effective Leadership Skills Essential Management Skills Group Interviewing Skills Workshop Introduction to Process Improvement Management of Change Meetings: Leading, Chairing, Participating Negotiation Skills Presentation Techniques Problem Solving and Decision Making Techniques Project Management Recruitment Skills & Interviewing Techniques Time Management Skills Understanding and Managing Stress	Sales Skills Training Handling Difficult & Demanding Customers Selling Effectively on the Telephone Selling Through Customer Service Selling Skills training for Selling New Homes